Error 53 in iPhones

Apple feels the heat of the third party repair shops

Introduction:

Apple has invested huge amounts in the manufacture of its iPhone series. The iPhone 6 and 6S are the latest entrants from the Apple stable. Smart phones are smart no doubt. However, they are also machines. Machines can malfunction. The iPhone 6 is certainly not immune to malfunctions. Apple has a warranty scheme in place where they repair their iPhones in case the customers experience a manufacturing defect.
However, customers are a smarter lot. They realize that undertaking repairs from Apple is a costly affair. They try to approach cheap repair centers for a solution to the problems they face with their iPhones. Many such repair centers are mushrooming all over the place in the entire United States of America.

Carrying out iPhone repairs:

See, man is a very intelligent animal. If Man can design the iPhone6, the same man can repair it too. There is no dearth of knowledge and expertise among the human community. Apple trains its engineers about the nuances of its devices. They deliver hands-on training to their dedicated staff to repair these iPhones. However, Apple cannot prevent other people, not under its control from learning how to repair the iPhones. As already seen, man is an intelligent fellow. He can always learn any trade by trial and error methods.

You should understand that before the iPhone became open for public use, there were people who learnt the art of repairing these marvels. Such people have gone on to set up third party iPhone repair shops. Naturally, they would charge much less than what Apple would charge for repairing the iPhones. This would entail a flow of people towards such repair shops. Everyone is cost conscious in the world and rightly so. He has a choice. He can grab it.

How it affects Apple?

Third party repair services could result in a drain on Apple’s resources. It finds its customers weaning away to these third party repair shops. Who could bear this loss? Certainly, Apple has to find a way out to stop this flow of customers. Hence, Apple has come up with a slew of measures. One such measure is the Error 53.  
 
What is Error 53?

The iPhone is the monopoly of Apple. Apple does not want any third party service vendor to repair or tamper with its unique design. The engineers at Apple have now designed the device in such a manner that any attempt by a third party repairer renders the device useless. The engineers have designed a software program that disables such iPhones. This is the error 53.

Error 53, Why

Every iPhone pairs with a specific and unique Touch ID sensor. This entails that if some third party repair center replaces your Touch ID sensor, the iPhone will not work in the same manner. Hence, Apple has designed this error 53 to prevent fraudulent transactions. This would mean that a non-Apple engineer would not be able to repair an Apple iPhone at all.

Customer interest:

Apple has introduced this Error 53 as a security measure. It does not intend to put its customers to any hardship at all. Apple has customer interest foremost in its minds. It does not want its fantastic inventions to fall into the hands of the unregistered and untrained hands. In serving its own interests, Apple takes care of customers’ interests too. This error 53 prevents any unauthorized person from handling your precious iPhone.

What can the customer do now?

In case, an iPhone user encounters the error 53 message, he has to approach the authorized service center of Apple. There is no other way out. No engineer other than the ones authorized by Apple can solve this problem. This ensures two things. One is that it assures the customers of the most professional service. Apple maintains very high service standards. The customer would feel secure that the iPhone is in safe hands. Secondly, Apple would not miss its revenue. The third party repair centers were quite an irksome headache for Apple. Now, they would not be able to touch the phones at all.

Why should Apple object to third party repairs?

You have to agree that not all third party engineers are bad. They are also experts in their own field. If an engineer can repair an iPhone, it should entail that he has some quality in him. You cannot deny that. However, that does not give him the license to pouch on Apple’s income. This would be a violation of the monopolistic trade regulations of Apple. No self-respecting company would allow that.

Does the customer benefit?

Of course, the customer benefits in many ways. In the first place, Apple assures him quality of repair. It also entails that the company would replace worn out parts with genuine ones. This would not be the case when the customer approaches a third party service center. Secondly, the customer would save money in the bargain. It may initially appear that he has to pay more. However, this would be the only time he would pay for this particular fault. Apple can guarantee that the iPhone will not breakdown again because of the same fault without the customer having a role in it. This would save him the recurring expenses that he would have otherwise incurred had he approached a third party service center.

Is it fair to penalize the customer?

You should know that everything is fair in love and war. This drain on the resources is in fact a war according to Apple. They have a right to safeguard their rights as well as that of their loyal customers. In addition, they have to take care of the long-term interests of their customers. Hence, the customers may have to pay a price for this safeguard. This should be legal as far as Apple is concerned.

Conclusion:

Business has its own ethics. IPhone is the monopoly of Apple and no one can dispute this fact. It can do anything in its control to safeguard its interests. If it means introduction of error 53, so be it.